Highlights: I felt an unusual degree of angry day today. Or maybe I should say that I acknowledged and allowed routine anger to have more influence than usual. I have so much to be grateful for, yet I just felt off balance today in an irritable way. I was annoyed by a dog I love and impatient with a son I feel doesn't always appreciate or respect me. I was and remain annoyed at how awful the user experience activating the hearing feature on my AirPod Pro 2 has been. The whole experience around insurance for my eye appointment set me off, too, but I'll save that for another post. Just as I was engaged in a text exchange with Pamela about my frustration with the financial position, my phone rang – my mom had computer issues she needed help with, and Mark had arrived to tackle the installation of toilet #1. Not 'just for #1', but @1 of 2 we bought and were installing. It was a "Calgone" moment. Google it, kids. I did my best to keep calm and carry on without carrying on and losing my cool. The toilet installation went well. There were a few too many cooks at times, but in the end, it all came together. What didn't come together was the two toilets. The shipment was munged and mismanaged through several back-and-forth support messages. The responses were so abysmal that, at first, I assumed it was an 'English as a second language' worker trying to understand and respond to fluent English-speaking customers. It was SO bad that I'm starting to wonder if it was perhaps a poorly implemented response bot. I ended up reporting the seller, writing the headquarters and posting the support exchange in full so the recipients could see what was said and how badly it was botched. I ended up requesting and getting a refund, but even still, I don't expect it'll go through because the process auto-refunded both, not just the one en route, which was here in SJ this morning and redirected to New Jersey this afternoon by this totally incompetent support rep! Like I said at the outset. I had a day with anger issues. I took a step back from the financial role concerns and realized It was time to step back from that situation and, as I realized with the code compliance tasks, focus instead on where I have the most influence and autonomy. Where I can be of benefit without being in the way or being on the hook for things I wasn't comfortable being the contact person about. I need to focus on my priorities. My clock is ticking, and I have something really important to me to accomplish. To that point, I returned to some writing efforts and reviewed several historical journal entries, text messages and unpublished notes and observations. I'm realizing I want to evolve the narrative approach with less flourish and more genuine expressions in the first person.